We start by getting to know the carrier. Our goal is to have long-term relationships, so before we officially sign on, we test them out. We make sure that we're on the same page and that we get the kind of visibility that we expect at a corporate level.
Then we focus on the carrier's quality. We look into on-time delivery, claims ratio, geographic reach, technological capabilities, and customer service. We tend to only work with the biggest carriers out there that have the broadest coverage and have the capability to support our customers with technology.
After that, we assess our ability to leverage our spend with them. We want to use our client base to get the best deals and the best prices with no mark-ups or hidden tariffs.
Finally, we check their financial stability to make sure they have a sound economic structure.
Rate increases of 5-6% can happen once and even twice a year in the transportation industry, significantly impacting your freight budget. Our contracts freeze your rates for the year to protect your delivered pricing programs, prevent loss from unforeseen rate increases, and safeguard your profit margins.
Fuel surcharges in the industry can significantly increase your Net Freight Charges. Our proprietary fuel surcharge program offers fuel surcharges that are 50% lower than the industry average.
Accessorial charges are fees that carriers add on top of the normal rates. Through our partnerships, we can either reduce these fees or waive them altogether, resulting in a much lower price for you.