Key Numbers You Need To Know In the Freight IndustryWritten by Neal Willis
From the number of years a shipper has to file a civil suit regarding a claim to the number of days a carrier has to issue a balance due for an original invoice, listed below are a few key numbers you should know if you’re involved with the freight industry.
2 The number of years a party has to file a civil action regarding a claim. The two (2) year period begins from the date on which the carrier provided notice of the claim being disallowed.
3 The number of years a carrier has to issue an invoice for a shipment. In most cases they will issue an invoice at the earliest possible time but, as long as it is not longer than 3 years after the delivery date, the carrier can still invoice for the shipment.
5 The number of days after delivery in which concealed damage and/or loss must be reported to the carrier in order for a valid claim to be made.
9 The number of months a shipper has to file a freight claim. The period of nine (9) months begins from the date of delivery for a damage claim. If it is a claim for loss, then the period of nine (9) months begins from the date on the bill of lading.
30 The number of days that a carrier has to acknowledge in writing that a claim has been received. Along with the acknowledgment of receipt, the carrier should also indicate what, if any, further evidence is required in order to process the claim.
120 The number of days (including the above 30 days) that a carrier has to issue a settlement for a claim. If for some reason the claim can’t be processed within the 120-day time period, the carrier is required to notify the claimant of the status and reason for delay in writing each successive 60 day period thereafter until it is resolved.
180 The number of days a carrier has to issue a balance due on an invoice. So, if a carrier sends you a balance due for a lift gate or residential delivery fee that they did not originally charge for, the charges could be valid if the balance due is issued within 180 days of the original freight bill. All billing disputes are required to be filed within 180 days of receipt of the original invoice, and receipt of the original invoice is considered to be 5 business days from the invoice date.
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