Freight Management Companies: APIs and Plans for Growth & Failure

Written by Neal Willis

eCommerce-freight_011618-B.jpgFreight management companies at the forefront of the eCommerce industry tend to have three things in common: (1) APIs, (2) Plans for growth, and (3) Plans for failure. The premiere freight management companies involved with eCommerce understand they need to plan ahead not only for business growth, but also for systems failures, and they are using APIs to their advantage, which helps make integrations much faster and more flexible than traditional programming applications.

Reputable freight management companies plan for their customer’s growth and for the necessary bandwidth and network infrastructure needed to support heavy website traffic that comes along with fast-paced growth. Most freight management companies offer Transportation Management Software (TMS) and many offer administrative and back end support functions for networks and systems, but if they haven’t planned for and allocated the necessary bandwidth and resources to accommodate the growth of your website and business, ultimately, it won’t really matter when there’s not enough bandwidth there to handle the heavy load.

In addition to planning ahead for growth, it’s equally important to plan for failures. The possibilities of things that could go wrong with an eCommerce website are nearly endless. eCommerce-freight_011618-A.jpgRespectable freight management companies understand that keeping their websites up and running is vital to eCommerce sellers, because downtime can crush their sales and profits. Freight management companies involved with eCommerce sellers must plan ahead for systems and network failures, which could happen as a result of numerous different things, from heavy website traffic to a natural disaster, equipment failure and/or ISP failure. If you’re an eCommerce seller and are seeking the services of a freight management company, make sure they have the systems in place to keep your eCommerce website up and running so you can keep downtime to a minimum.

Another trend with the top freight management companies involved with eCommerce sellers is their increased use of APIs for integration solutions. APIs make it easy to tie different web services and applications in to an eCommerce platform at multiple different levels, which allows users to display information in a variety of different ways, such as displaying freight rates and transit times in eCommerce shopping carts without the hassle of having to do a bunch of programming.

There are many freight management companies that claim to specialize in eCommerce, but not all of them have the experience and resources necessary to support rapidly growing eCommerce sellers. The freight management companies who can support your eCommerce business should be more than happy to discuss APIs, along with plans for growth and failure with any potential client.